Privacy Policy

Privacy Policy

Introduction

Welcome to https://repair-expectations-management.collision-talk.com (hereinafter referred to as “the Company” or “we”). We prioritize your privacy and are committed to protecting your personal data. This comprehensive Privacy Policy outlines our practices regarding the gathering, storage, access, and management of personal information in alignment with various international privacy laws, including:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25
  • The General Data Protection Regulation (GDPR) of the European Union (EU)
  • Brazil’s Lei Geral de Proteção de Dados (LGPD)
  • California’s Consumer Privacy Act (CCPA)/California Privacy Rights Act (CPRA)
  • Colorado’s Consumer Protection Act (CPA)
  • Utah’s Consumer Sales and Service Act (UCPA)
  • Connecticut’s ConnectiCut Data Privacy Act (CTDPA)
  • Virginia’s Consumer Data Protection Act (VCDPA)
  • South Africa’s Protection of Personal Information Act (POPIA)

Scope

This policy is applicable to all aspects of our online presence, including but not limited to, our website, applications, services, and products. However, it does not extend to third-party platforms or services accessible through links on our site, which have their own privacy policies governing data collection and usage.

Processing Activities

This policy guides how we interact with users when:

  • Using our applications and services as an authorized user.
  • Visiting any of our websites linked to this Privacy Policy.
  • Receiving communications from us via email, calls, or text messages/SMS.

Personal Data Collection

We collect a variety of personal data, including:

  • Account Information: Details required for creating and managing your account.
  • Payment Information: Transaction details and payment methods stored securely.
  • Financial Information: Data related to your financial transactions with us.
  • Purchase Information: Records of products or services purchased from our platform.
  • Mobile Device Identifiers: Unique identifiers associated with your mobile device for improved user experience.
  • Location Data: Information about your physical location, gathered with your consent.
  • Feedback: Comments, reviews, and responses provided by users to enhance our services.
  • Social Media Information: Data from social media platforms when you interact with us on these sites.
  • Product Information: Details about products or services that interest you on our platform.

We collect this data through direct user input, interactions with our systems, and automated technologies such as cookies and tracking pixels. Additionally, we may receive personal data from third parties, who are bound by their respective privacy policies.

Cookies

Our website uses cookies to enhance your browsing experience and for analytical purposes:

  • Strictly Necessary Cookies: Essential for navigating our site and providing services you request.
  • Preference Cookies: Remembering your preferences and settings to personalize your experience.
  • Analytics Cookies: Tracking visitors’ behavior to improve the performance of our website.

Users have control over non-essential cookies through our Cookie Manager, allowing them to customize their privacy settings.

Retention and Deletion

We retain personal data for as long as necessary for the fulfillment of the purposes it was collected for, or as required by applicable laws. Once these purposes are met, we securely delete or anonymize the data to ensure your privacy.

Security Measures

The Company employs robust security measures to safeguard your personal data:

  • Implementing encryption protocols for secure data transmission and storage.
  • Collaborating with trusted third-party processors who adhere to strict data protection standards.

Children’s Privacy

We do not intentionally collect or store personal information from children under the age of 18. If you are a parent or guardian concerned about our collection of such data, please contact us using the details provided below.

Your Rights

Depending on your location, you may have specific rights regarding your personal data, including:

  • Access to and rectification of your information.
  • Erasure (right to be forgotten).
  • Restriction or objecting to the processing of your data.
  • Data portability.
  • The right to withdraw consent.
  • Non-discrimination for exercising privacy rights.

To exercise these rights or for any data-related inquiries, please contact our dedicated privacy team using the details provided in this policy.

Changes to Policy

The Company reserves the right to update and modify this Privacy Policy at any time. Any changes will be effectively communicated through updates on our website, ensuring you are always informed about how we handle your data.

Contact Information

For privacy-related matters, including inquiries, unsubscribe requests, or feedback:

Email: [email protected]

Mail: [Provide physical address]